Enhancing Healthcare with VOIDOC and PuzzleAI at St. Mary’s Hospital

In a significant advancement for healthcare, St. Mary’s Hospital (led by Director Kwon Soon-yong) announced on June 6 that it is implementing remote consultation services using an artificial intelligence (AI) platform. This initiative will provide patients with remote follow-up consultations on their health check-up results.

The VOIDOC smartphone application, equipped with voice recognition AI solutions, enables a one-on-one consultation environment between patients and specialized doctors. This system allows patients to receive detailed explanations of their health check-up results remotely, without the hassle of returning to the hospital for follow-up.

Transitioning to Modern Solutions

Traditionally, patients would have to wait for results via mail or revisit the hospital for consultations. Now, patients can check their results from the comfort of their homes, at a time and place that works for them. The video consultation feature allows both the medical staff and patients to share all examination results in real-time, ensuring full transparency and understanding. This shift not only enhances accessibility but also empowers patients to take an active role in their healthcare process.

VOIDOC, a next-generation medical service platform developed by PuzzleAI, utilizes proprietary AI voice recognition technology. This platform has already proven its convenience by providing health consultations for individuals under self-isolation due to COVID-19, and for overseas construction workers. Such innovations reflect a commitment to utilizing technology for better health outcomes.

Improving Patient Experiences with Remote Consultations

Director of the Health Promotion Center, Professor Kim Jin-soo, stated, “In health check-ups, result consultations are as crucial as the tests themselves. It is vital to consult with specialists even when the numbers appear normal, as sufficient consultations can help prevent diseases through regular management.” He added, “With the introduction of this remote consultation service, we can now offer even more convenient and accurate advisory services, significantly enhancing patient satisfaction among health check-up clients.”

As the healthcare landscape continues to evolve, platforms like VOIDOC and PuzzleAI are setting a precedent for what modern medical consultations can look like. By integrating advanced technology, St. Mary’s Hospital is positioning itself as a leader in patient-centered care.